***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS. ✕

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Adding a New User to Recovery Hub

Creation date: 5/12/2021 10:08 AM Updated: 5/12/2021 10:08 AM add new user

Make sure you are logged in as a administrator

Then select users from the menu

From the users list Select Create New User

Fill out the Required fields listed

Then hit Save. the user is now created and can login to Recovery hub with the selected level of access.

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"How To" requests.